# case study
9 moments across 8 episodes. Click any moment to jump straight to that part of the episode.
26:08Case study: mapping anonymous scores reveals a meeting problemRichard Clarke: Okay. Let's talk about a company that I visited, um, in October last year. Okay. Their team weren't unhappy, but they wanted to make them happier. They knew that they weren't doing enough and they didn't EP 317 · 9 Jul 2026·interview· 26:08–33:0933:13The WD-40 case studyLeanne Elliott: If you are thinking this all sounds nice in theory, well, Josh shared an example that proves it works at scale. Gary Ridge from WD-40 is one of Josh's most popular guests, and he didn't just talk about cuEP 239 · 9 Oct 2025·interview· 33:13–38:3620:08Zingerman's – A Favorite Case StudyMeghan French Dunbar: Oh my gosh. They're like one of my favorite case studies in the United States. And when I told you I get really excited, this is like the Steve Irwin thing where I'm like, ah, let me tell you all abEP 229 · 4 Sept 2025·interview· 20:08–25:217:28A real-world culture transformation exampleLeanne Elliott: Can you give, at the risk of putting you on the spot, any examples perhaps of of a company or a leader who you think is an early adopter who is really pushing the way forward in terms of innovation and maEP 179 · 13 Mar 2025·interview· 7:28–9:0128:48A real-world example of a leader using The Resilience PlanLeanne Elliott: And can you maybe give an example of somebody that you've worked with, a leader or an organisation, using the resilience plan and how they've successfully built up their resilience? Marie-Helene PelletierEP 171 · 13 Feb 2025·interview· 28:48–34:0024:43A real-world MQ transformation storyJames Fleming: We've got lots and lots of stories. Why don't I tell you about a team, a business? So we had a business, a really, really large company based in Yorkshire, and they had taken over, they'd bought other busiEP 165 · 23 Jan 2025·interview· 24:43–27:4128:13Case study: Paula's culture change frameworkAl Elliott: This leads us nicely into our case study with Chartered Occupational Psychologist Paula Brockwell. I interviewed Paula a few weeks ago and we covered everything from asshole bosses to major change programmes.EP 110 · 27 Jun 2024·panel interview· 28:13–35:4240:50Case study: How the BPS got it wrongLeanne Elliott: That's best practice change management. We can also learn a lot from how not to do it. After I spoke to Dr. Hayley, the BPS announced a significant change in how occupational psychologists will be trainedEP 110 · 27 Jun 2024·panel interview· 40:50–48:1837:42Case study: the summer day camp that lost its whyAl Elliott: I'm thinking of a summer day camp that I rebranded several years ago, and they lost their why, right? They— and what happens, and this is very common, and they've been around since the '50s, they started someEP 39 · 17 May 2023·other· 37:42–39:54
Jumping to a moment opens the episode page with the player already cued to that timestamp — press play to hear it.