# change management
17 moments across 14 episodes. Click any moment to jump straight to that part of the episode.
34:56Humanising Workplace Change in the Age of AIAl Elliott: I don't think we can have a conversation about HR in 2026 without talking about why HR has been so famous and in the news, which is all around the layoffs because of AI. We've got all kinds of things like we'EP 321 · 23 Jul 2026·interview· 34:56–45:2821:11Giving people agency in the age of AI anxietyLeanne Elliott: I feel that one of the most extreme examples we've seen recently about not giving people agency is in terms of the mass layoffs we've seen recently, primarily because of AI. I'm thinking of Block and OracEP 315 · 2 Jul 2026·interview· 21:11–25:4530:40Truth or Lie — The Kübler-Ross Change Curve, with Matt FurnessAl Elliott: Welcome back to Truth or Lie. You know what I'm about to say. It's that time of the week where we take a popular workplace idea and ask if the research actually backs it up. This week, Leanne can take a bit oEP 296 · 28 Apr 2026·truth or lie· 30:40–43:1912:30What leaders get wrong when driving changeLindsey Caplan: I'm going to not use the word wrong, just so people are more motivated to listen to me, right? Might be my own influence trick. I think there's a few things to highlight. One is just kind of the basic assEP 273 · 5 Feb 2026·interview· 12:30–15:0352:29Workplace Surgery: keeping morale up in uncertain timesAl Elliott: There you go. Someone who's an expert in remote First, I would have thought someone like Leanne. Okay, so question number 3: How do I keep up, keep morale up when everything feels uncertain? I'm a manager in EP 210 · 1 Jul 2025·workplace surgery· 52:29–57:5810:28Planning for the change: client coverage and the leap of faithJeanette Ramsden: Yeah, I mean, you really do need to plan for the change, um, and, uh, the client coverage was one that we really had to, uh, work out, um, and, you know, I, I know it's an overused word, but communicatiEP 183 · 27 Mar 2025·interview· 10:28–15:5643:33Workplace Surgery: adapting to AI changesLeanne Elliott: Analyst Al Elliott: Analyst, that's the word. The first 3, the 4 letters threw me off, didn't quite know how to say it. First, as a research analyst in an intelligence firm, we've just started implementinEP 164 · 21 Jan 2025·workplace surgery· 43:33–50:0432:04Tesla, procurement, and why change is hardGarrett Delph: Yes. 2-part answer. Number one, whoever's at the head who handle or handles procurement and is responsible for greenlighting the engagement, they must acknowledge that they have pain that is harming the buEP 147 · 21 Nov 2024·interview· 32:04–36:3425:29Workplace Surgery: Company Culture Post-AcquisitionLeanne Elliott: I think a lot of it comes down to being authentic and thinking about, you know, if you're— this is marketing, isn't it? It's— you'll speak to this much better than I can, Al, but it's about understanding,EP 144 · 12 Nov 2024·workplace surgery· 25:29–33:2937:21Workplace Surgery: Fear of change in family business successionLeanne Elliott: I mean, in short, yes, you are probably being a little old-fashioned. Um, but here's the thing, right? I think, I think we need to separate the 2 main things in your, in your question and under your 2 maiEP 134 · 8 Oct 2024·workplace surgery· 37:21–43:1634:04Workplace Surgery: championing unwanted changeAl Elliott: So this is— this question is from a manager. So I'll keep this quick. My company is introducing a new piece of software that is vastly different to the one I use. I can see why they want to change things up. EP 122 · 19 Aug 2024·workplace surgery· 34:04–38:435:41Why the brain resists changeAl Elliott: Why does the brain naturally seem to resist change? Hilary Scarlet: I mean, some change we do like, but I think organizational change can be particularly difficult because it takes away some of the key thingsEP 116 · 20 Jul 2024·interview· 5:41–8:148:14Choice is the key to changeLeanne Elliott: Choice, it really is the key to change. Very few people actively like change at work, but as Hilary said, when they feel like they have some control over the change, then it much more likely to work betteEP 116 · 20 Jul 2024·interview· 8:14–14:2123:31Has change changed in the last 5 years?Al Elliott: If you'll forgive my weird question here, has change changed over the last 5 years? Hilary Scarlet: Yeah, I think it's a really interesting question. I think back 5 years ago how many of us were working as opEP 116 · 20 Jul 2024·interview· 23:31–26:0833:44What leaders get wrong about changeAl Elliott: What are leaders and managers doing wrong? So, let's start with that, when they are implementing change Hilary Scarlet: Yeah, well, I guess the big one for me, I've worked on many change programs over the yeaEP 116 · 20 Jul 2024·interview· 33:44–40:3157:53Tip 4 — Transition the changeLeanne Elliott: And tip 4 is transition the change. Like I said before, our brains aren't great with change and the speed of change that we went through with the pandemic, might mean psychologically we have a little bit EP 25 · 8 Feb 2023·interview· 57:53–60:0012:46Twitter vs Stripe: the distinction that matters in layoffsAl Elliott: I cannot recommend enough an appropriately planned change management process because really, as human beings and as a psychologist, I know this in trying to help people change for the better, is people don't EP 13 · 22 Nov 2022·other· 12:46–14:52
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