Truth, Lies & Work

# customer insight

3 moments across 3 episodes. Click any moment to jump straight to that part of the episode.

0:00Red Rooster's free childcare schemeAl Elliott: The dirty little secret is that most businesses think they know their customers. They have the data, the records, the history, but it's scattered across 3 teams and 4 systems. And in our case, it's about 216,EP 90 · 16 Apr 2024·news roundup· 0:00–4:530:00Intro — asshole days and the 60% statAl Elliott: The dirty little secret is that most businesses think they know their customers. They have the data, the records, the history, but it's scattered across 3 teams and 4 systems. And in our case, it's about 216,EP 30 · 15 Mar 2023·intro· 0:00–1:470:00Intro and panel introductionAl Elliott: The dirty little secret is that most businesses think they know their customers. They have the data, the records, the history, but it's scattered across 3 teams and 4 systems. And in our case, it's about 216,EP 29 · 8 Mar 2023·intro· 0:00–3:43

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