Truth, Lies & Work

# customer insights

1 moment across 1 episode. Click any moment to jump straight to that part of the episode.

0:00Intro and Al's fanboy momentAl Elliott: The dirty little secret is that most businesses think they know their customers. They have the data, the records, the history, but it's scattered across 3 teams and 4 systems. And in our case, it's about 216,EP 38 · 10 May 2023·intro· 0:00–9:39

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