Truth, Lies & Work

# goodwill account

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16:54The 'Goodwill Account' — asking without acting is a withdrawalBill Yost: I love that analogy. I wouldn't, I wouldn't call it flaky at all. So Googlegeist was also very popular because there were tangible changes in the company that could point right to the surveys being inputs for EP 283 · 12 Mar 2026·interview· 16:54–19:03

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