Truth, Lies & Work

# measurement

14 moments across 14 episodes. Click any moment to jump straight to that part of the episode.

31:19What are we actually measuring in 2026?Jeffrey Fermin: Okay. So my last bit of research, uh, which, you know, full-fledged competitor research came 2018 and I found like not much changed from 2011 to 2018. Uh, and I, I say that because it's all Likert surveysEP 285 · 19 Mar 2026·interview· 31:19–32:1120:38Hot Take: Veerle Numan on measuring the impact of learning & AIAl Elliott: Okay, so after this very short break, we'll be back with this week's hot take, which is from a woman from Valamis, which is one of the leading learning management system providers. If you thought that traininEP 174 · 25 Feb 2025·hot take· 20:38–32:1936:51Prisoners of our existing metricsLeanne Elliott: There's a danger where prisoners of our existing metrics, and that's always a danger with metrics, which is that the metrics you've measured turn out to be less relevant. So I mentioned that fact that, yoEP 156 · 24 Dec 2024·other· 36:51–40:2024:00Tip 5: Measure the ROI with Bruce DaisleyAl Elliott: Do your job and just be grateful for it. And actually, it's quite good that— I think it's great that Gen Z are not grateful for their jobs because there's a lot of soul-searching that hasn't been done in workEP 100 · 23 May 2024·other· 24:00–28:0725:54Workplace Surgery: NPS scores for culture measurementLeanne Elliott: Sure Al Elliott: Okay, so I've got a second question here, and it's about NPS surveys. So I think this is quite a new manager, as in like someone who maybe has a business for 2 or 3 years. I'm trying to rEP 88 · 9 Apr 2024·workplace surgery· 25:54–32:4613:58Growing up in the age of everything being measuredAl Elliott: So then the second part about Gen Z that's super interesting Is because they have grown up in a time where everything, all knowledge, everything they want is instantly accessible, right? Like, so there's not EP 64 · 16 Nov 2023·other· 13:58–15:1338:48Trend 3: Metrics and measurementAl Elliott: Nope. You like metrics, measurements, and data. That's what you live for Leanne Elliott: I do. I do. And our experts like it too ?: Why?EP 49 · 27 Jul 2023·panel interview· 38:48–47:3053:54Data-backed interventions and measuring impactAl Elliott: Love it Leanne Elliott: Psychological safety Al Elliott: Love it. Right, we'll get on to that. Well, these, you'll be, it'll be a Shopify site coming to you very soonEP 45 · 28 Jun 2023·panel interview· 53:54–60:139:22The elephant in the room — measuring productivityLeanne Elliott: Possibly, possibly overmedicated. Um, but first, let's address the elephant in the room. Now, you might be listening to this and go, Al, Leanne, I'm with you, I'm clinging on, I'm trying to not— I'm tryinEP 43 · 14 Jun 2023·other· 9:22–11:0554:24Measuring productivity — and why you're being watchedLeanne Elliott: A couple of things there I think our experts pointed out beautifully. One, we have already gone through one of the most disruptive transformations and changes and shifts in how we work and how we operate EP 36 · 25 Apr 2023·other· 54:24–56:2175:28No. 5: Measure insights, not just outputsAl Elliott: Yeah, I think when it comes to insights, if we're running any kind of marketing campaign, then we're going to use Google Analytics to find out how well each advert is doing, or we'll use our own Fathom or whaEP 34 · 12 Apr 2023·other· 75:28–79:2349:48Culture can be measured (Leanne's getting a sign)Leanne Elliott: The cool thing about culture as well is that it can be measured. I understand it might feel a bit intangible. It might feel something that, that's just the way that we do things around here, but culture cEP 28 · 1 Mar 2023·panel interview· 49:48–52:2422:36Why one-off engagement surveys aren't enoughAl Elliott: Brilliant, brilliant. So, anything else we need to know about how to stop it from happening? Leanne Elliott: I think that often a mistake that businesses make is they'll do 1 or 2 engagement surveys, and thenEP 09 · 30 Aug 2022·other· 22:36–23:582:08What psychometric tests actually measureLeanne Elliott: So today we are talking about psychometrics, psychometric testing, or psychometric inventories. They're used in business. Are they brilliant or are they bullshit? Al Elliott: Great, great title. We haven'EP 06 · 2 Aug 2022·other· 2:08–3:24

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