# mistakes
18 moments across 18 episodes. Click any moment to jump straight to that part of the episode.
50:01Owen's personal story and what he's gotten wrongAl Elliott: Yeah Owen Fitzpatrick: But he got away with it because he was so brilliant in the other ways. And eventually, I think in the later years, he became less abrasive and less rude. He worked with a guy called BilEP 323 · 30 Jul 2026·interview· 50:01–54:1344:42The 'boob lady' moment: mistakes that backfiredRachel Harris: I remember at one point thinking, I'm gonna be known as the boob lady forever. I, my first ever live TV appearance, was— your face. My first ever live TV appearance was because I had a piece of short-form EP 299 · 7 May 2026·interview· 44:42–46:539:55Hallucinations, mistakes, and learning to live with imperfectionAndrew Palmer: Yeah, so I think this is not just managers, it's all of us. So part of the season was me kind of playing around with this technology and developing my own intuition for when can you trust, when can you notEP 277 · 19 Feb 2026·interview· 9:55–13:4348:21Workplace Surgery: Mistakes leaders make fixing cultureLeanne Elliott: That they're trying to fix culture, that they think they can fix culture. Culture is really complicated and really nuanced. We don't have an agreed definition on culture as psychologists. We don't have anEP 276 · 17 Feb 2026·workplace surgery· 48:21–50:2212:30What leaders get wrong when driving changeLindsey Caplan: I'm going to not use the word wrong, just so people are more motivated to listen to me, right? Might be my own influence trick. I think there's a few things to highlight. One is just kind of the basic assEP 273 · 5 Feb 2026·interview· 12:30–15:0336:06What *not* to do — personal mistakes from a dozen companiesAl Elliott: Yeah Dustin Hillis: I don't know one. Like, I can't. And I know hundreds. Like, I know hundreds and hundreds of people that, that have started their own business, successfully run their own business. Every siEP 267 · 15 Jan 2026·interview· 36:06–46:5715:36The mistake every first manager makesAl Elliott: So, let's just say that someone's listening to this and they go, oh God, yeah, that, I feel like that's happened to me, or I'm at the situation where things aren't great at work, maybe not been demoted, but tEP 218 · 29 Jul 2025·other· 15:36–18:5831:52Tip 3: What to do when you mess upSophie Wood: You know, and that can be really, really effective. And that's probably the most effective practical way you can support a trans or non-binary member of your team or a member of any other minority in your teEP 199 · 22 May 2025·interview· 31:52–34:4534:00Common mistakes leaders make when implementing resilience strategiesLeanne Elliott: Are there any mistakes leaders can make when implementing this type of strategy or implementing the resilience plan? Are there some fundamental things that they might Unintentionally get wrong? Marie-HeleEP 171 · 13 Feb 2025·interview· 34:00–38:0456:55The leveling up agenda — and a mistake we've madeLeanne Elliott: Actually, don't look— doing it. I mean, the leveling up agenda. One of the great mistakes I think that's been made is that everybody said in order to make these poor places richer, we need to have businesEP 156 · 24 Dec 2024·other· 56:55–58:3325:10Absolute no-nos in professional dress codesAl Elliott: Yeah Angela Foster: So, but that's me and my personal judgment. Again, it goes back to not having something written down, not having specific expectations. That whole dressy casual, business casual, all thoseEP 149 · 28 Nov 2024·interview· 25:10–25:5931:16What happens when you don't get it rightAl Elliott: What would you say to someone who just hasn't quite got with the, with the times on that? David Thompson: Yeah, I think the power balance has shifted. I think, you know, people have choices now. Um, it used tEP 115 · 15 Jul 2024·interview· 31:16–34:3840:50Case study: How the BPS got it wrongLeanne Elliott: That's best practice change management. We can also learn a lot from how not to do it. After I spoke to Dr. Hayley, the BPS announced a significant change in how occupational psychologists will be trainedEP 110 · 27 Jun 2024·panel interview· 40:50–48:1830:08Workplace Clinic: 'I sent an embarrassing email to the CEO'Al Elliott: Fabulous. Okay, I think we've got time for just one more, but it's a very short one. Um, I'm chuckling because I'm reading it. My colleague sent an email complaining about me to me by mistake. Leanne Elliott:EP 90 · 16 Apr 2024·news roundup· 30:08–33:2346:03Being an ally — and it's okay to get it wrongAl Elliott: 17 Leanne Elliott: 2017. At this point, if you're watching this on a blooper and you actually watch the bloopers And you know what I mean when I say 2017, I want to take you for a drink. Get in touch Al EllioEP 77 · 8 Feb 2024·panel interview· 46:03–46:2420:27Mistakes are part of the journeyAl Elliott: One of the concerns that I've got being a straight, privileged, white, middle-class male is that I'm gonna mess this up. I'm gonna say something I shouldn't say with the right meaning and the right sort of thEP 62 · 26 Oct 2023·other· 20:27–23:1545:05What happens when businesses get it wrongLeanne Elliott: This is something we see very frequently, and be very mindful of this if you are a business owner putting in these types of interventions. It's called the deficit model. It's when we put the emphasis for EP 45 · 28 Jun 2023·panel interview· 45:05–53:5329:37The 7 mistakes most managers makeLeanne Elliott: I guess having— feeling that they need to have all the answers, feeling that they need to come up with every solution, not running those solutions past their people. And that's a mistake that I made, and EP 17 · 20 Dec 2022·other· 29:37–33:14
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