# organizational culture
12 moments across 12 episodes. Click any moment to jump straight to that part of the episode.
17:28Why CQ matters in complex organizations (and the post-COVID NHS reality)Polly Collingridge: Yeah midroll (Phil Agnew, Nudge): Making these things even more problematic or just sort of even more prominent in the workplace at the moment Leanne Elliott: And as you said, there's so much, so manyEP LIVE-2026-06-19 · 19 Jun 2026·interview· 17:28–19:4719:23The Post Office scandal: how trust collapsedAl Elliott: Fair enough. Fair enough. So, Leanne, what else you seen this week? Well, I have seen some really cool research on the Post Office If you're not, if you're not from the UK, or perhaps you've not heard from thEP 250 · 18 Nov 2025·news roundup· 19:23–26:329:57Founder's culture vs. scalable cultureAl Elliott: So can you explain what a founder's culture is compared to someone over 50? And what would you call that? Josh Levine: So a founder's culture, um, and this is going to happen regardless, this is going to, if EP 239 · 9 Oct 2025·interview· 9:57–21:2825:39Making work fun without forcing itLeanne Elliott: How can organizations kind of use the insights of this research and everything else that we know about culture to build a fun culture that is also effective in not excluding anyone? Are there things we caEP 223 · 14 Aug 2025·interview· 25:39–30:189:21How vulnerability shapes organizational cultureLeanne Elliott: How has that influenced the organizations you've worked in, having that approach to leadership, which is quite unique in the industry that you're in? Tim Lupinacci: Well, you know, like I said, it's interEP 215 · 17 Jul 2025·interview· 9:21–14:147:46What empathy at scale looks like in practiceAl Elliott: Tell me, what would a company or an organization look like who understood empathy at scale and were implementing systems— we'll come into that in a second— how would that compare to someone who has never hearEP 98 · 16 May 2024·interview· 7:46–10:4011:11The BBC — more than just the newsreader on your tellyLeanne Elliott: So when I think of the BBC, I think about, um, You know, the guy on the telly reading the news, or the girl, or them. And we don't often think about the people, say, that might be editing the footage thatEP 67 · 30 Nov 2023·news roundup· 11:11–13:3727:18Priority 3 — Develop a shared purposeAl Elliott: The third thing we need to prioritise is developing a shared purpose. Now, purpose might sound like one of these fancy things, always nice to have. We re— you know, oh yeah, we, we're working towards having aEP 63 · 2 Nov 2023·other· 27:18–36:5028:59Culture: You Have One Whether You Like It or NotLeanne Elliott: The audio destination for business professionals Bernard Brogan: And we talk about the behavioral science behind fandom and how that encourages people to enjoy the music and all of that good stuff, and doEP 48 · 20 Jul 2023·interview· 28:59–30:0452:38Recommendation #4: culture as a living, breathing thingAl Elliott: So number 4 is all about this idea of culture. People think culture is very complex. And, you know, they go, right, we're going to go away. The leadership team are going to go away for 2 weeks, and we're goinEP 39 · 17 May 2023·other· 52:38–53:5819:26Values as the foundation of leadershipAl Elliott: And I think as PJ explains, like, this is down to the values of the individual leader. Like, if your values, if you've borrowed your values from Gordon Gekko, probably not a great example, but borrowed it froEP 30 · 15 Mar 2023·panel interview· 19:26–21:228:18Subcultures and microculturesAl Elliott: So let me ask you then, let's assume that, um, well, let's just say that you were talking about Google or Zappos. I won't use Amazon because they've got a negative culture from what it appears, but Zappos hasEP 04 · 19 Jul 2022·other· 8:18–11:22
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