# process
8 moments across 7 episodes. Click any moment to jump straight to that part of the episode.
10:26Process over outcome: the key to engaging storiesEllie Glason: The key with all of these stories is you don't just talk about the outcome, you talk about the process. So how you got there. And again, the media find that interesting, readers find that interesting. We'veEP 319 · 16 Jul 2026·interview· 10:26–14:2916:31Systemising the recruitment pipelineRachel Harris: Yes, absolutely. So, again, it looks like a systems, but actually it's a much wider business process where, again, I said at the beginning, I help people who feel like they're running their business blindfEP 299 · 7 May 2026·interview· 16:31–21:2413:14Balancing chaos and order in the creative processAl Elliott: So this has segued perfectly into my next question. So if you're embracing the chaos of creativity, which sounds amazing, but you also need to get to a deliverable, to the thing, to the idea for the client, hEP 293 · 16 Apr 2026·interview· 13:14–18:415:03What is job analysis (and why is it so painful)?Kate Young: Right. So, job analysis, it's quite an old process. It's probably been around 30 or 40 years at least, if not predating the Second World War. It is a process by which you define the duties, responsibilities, EP 287 · 26 Mar 2026·interview· 5:03–6:2725:31Getting real value from a 360 processAl Elliott: Yeah Juliette Alban-Metcalfe: So it's about, if you want to get value from a 360 process, you've got to use it in the right way. And if you do that, you can achieve huge transformational change in organizatioEP 279 · 26 Feb 2026·interview· 25:31–28:1912:15Prediction 1 summary: Focus on perfecting recruitmentLeanne Elliott: You say there's gonna be much more of a focus on perfecting the recruitment process to make sure you're finding the right people for the right role every time. And you know what, if it's the right person EP 18 · 29 Dec 2022·other· 12:15–13:0710:53Step 1 — Define the role properly (job analysis)Leanne Elliott: Sure. So, the, the process for recruitment really is, I guess it, it might be turning on its head perhaps what feels intuitive, but the first thing you need to really understand is the role that you're reEP 03 · 15 Jul 2022·other· 10:53–18:4518:47Step 2 — Create a process, not a gut feelingLeanne Elliott: Step number 2 is to create a process. A thorough job analysis, which is step 1, is going to help you identify the competencies. What I mean by competencies is the knowledge, the skills, and abilities thatEP 03 · 15 Jul 2022·other· 18:47–23:29
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