Truth, Lies & Work

Communication and Feedback

Communication and Feedback

99 episodes carry communication/feedback-tagged segments — listening, honesty, and having the difficult conversation are recurring throughlines, often framed as leadership "superpowers."

What's been said

  • Listening and empathy are the relational antidote to a remote/automated world. Leanne: as we remove the human from workplaces (more tech, more remote), we must reinvest in relationships — "empathic leadership builds deeper on the impact of empathic behaviours" .
  • Honesty is what unites great guests and teams. The show's expert guests repeatedly converged on honesty as the foundation of good work relationships .
  • "Start the conversations." A concrete recommendation for tackling culture/management problems is simply to begin the dialogue rather than defer it .

The episodes & clips that cover this

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  • Tip 1 — Learn how to listen

    If I understand what Sophie is saying, and in terms of, of empathy, and empathy being a leadership, um, superpower that we need in this new era. I guess it seems to follow for me that if we're removin

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  • Recommendation 5 — Start the conversations

    So all really good stuff. Another recommendation to help prevent burnout comes from Sally and her colleagues. When they— remember that we said she did the State of Workplace Burnout Report 2023? Now,

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  • What united our guests: the importance of honesty

    One of the things that I really noted from talking to our guests this week, and one thing that really united people in their opinion on how things should be done. It's really about making sure that it

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