# human centric
3 moments across 3 episodes. Click any moment to jump straight to that part of the episode.
17:01The hardest part: the intention-impact gapAl Elliott: What's going to be the hardest bit for most people, do you find, moving towards being a human-centered leader? Alexis Zahner: I think the hardest piece is what we call the intention-impact gap. And it's startEP 113 · 9 Jul 2024·interview· 17:01–22:2342:36Final thoughts: keeping humans pivotalJon Smith: What I know is For all the systemization, it's the human beings that need to be pivotal in your regime. Because, and that's the one thing that I love about our business as opposed to a lot of industries which EP 91 · 18 Apr 2024·interview· 42:36–45:560:33What does human-centric mean?Catherine de la Poer: Nice Al Elliott: Check out hopspot.com, the agentic customer platform for growing businesses Mel Murphy: A lot of the work of a really good people team is identifying what's needed and what we can, EP 54 · 31 Aug 2023·panel interview· 0:33–2:42
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