# performance management
5 moments across 5 episodes. Click any moment to jump straight to that part of the episode.
47:09Workplace Surgery: re-engaging a switched-off top performerAl Elliott: Excellent advice. Go and check out smartclinic.com. For more of that. Okay, question number 2. How do I talk to a top— sorry, this is question number 3. How do I talk to a top performer who's completely switcEP 250 · 18 Nov 2025·workplace surgery· 47:09–52:1641:00Workplace Surgery: Letting someone go who's trying their bestAl Elliott: This one's a bit of a sad one. What do you do when you know you have to let someone go even though they're trying their best to stay? So this person writes, I've got an employee who was put on a PIP. That staEP 238 · 7 Oct 2025·workplace surgery· 41:00–46:5630:46Workplace Surgery: Underperforming Long-Term EmployeeLeanne Elliott: Yes Al Elliott: One of my senior account managers who's been with us for 8 years has been underperforming for the last 6 months. Client feedback has been increasingly negative, and I've noticed a drop in EP 132 · 1 Oct 2024·workplace surgery· 30:46–36:0418:43Prediction 10: Using technology to manage burnoutAl Elliott: Where we can, I think we can probably fashion something that will predict and measure people's performance and predict burnout. I'm thinking now, this is just sort of my thoughts. This isn't necessarily goingEP 19 · 4 Jan 2023·other· 18:43–21:1820:16Silo 2: Managing Performance When No One's WatchingLeanne Elliott: I think you're right. And I think this is the, probably one of the key challenges that managers and leaders feel, you know, when they don't have those accidental or impromptu moments where they can speak EP 05 · 25 Jul 2022·other· 20:16–24:41
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