# communication
87 moments across 76 episodes. Click any moment to jump straight to that part of the episode.
30:38Round 5: Annoying communication styles & voice note debatesDanny Wareham: Yeah, I think we're both losers here Al Elliott: Right, so we're 2-all. 2-all. I'm saying we're 2-all. Anyone listening will probably tell me I've got the scores wrong. Okay, so this one, this is, this is EP 326 · 11 Aug 2026·interview· 30:38–36:0016:43The Art of Disagreeing WellAl Elliott: You used a lovely phrase then, Tom. Disagree well, I think is what you said. Tell me, in practice, I'm sure you can't give us a specific example maybe from your life, but can you just generally explain what dEP 321 · 23 Jul 2026·interview· 16:43–20:2925:38Truth or Lie: You can't bullshit a bullshitterLeanne Elliott: So come back. Al Elliott: I'll cut that out. Keep that in. Welcome back. Yes, you're right. Truth or Lie. It's that time of the week where we take a popular workplace idea and ask if the research actuallyEP 320 · 21 Jul 2026·truth or lie· 25:38–37:2028:24Handling tough messages: return-to-office, budget cuts, transformationAl Elliott: Let's say I'm Mark Zuckerberg. I've got a town hall tomorrow and I've got a serious I need, I want to talk about. Old Mark, and probably new Mark, but old Mark would just get a PowerPoint and put some charts EP 319 · 16 Jul 2026·interview· 28:24–32:3317:09Communicating things you don't personally believe inLeanne Elliott: Have you ever had to communicate something that you didn't personally believe in? Andrew Blotky: Oh yeah. And you know, this happens a lot, and I love this question because a lot of times we'll think abouEP 315 · 2 Jul 2026·interview· 17:09–21:0725:32Talk or type? The psychology of disagreementsAl Elliott: Hmm Leanne Elliott: Interesting. And it crosses cultures. So Goldschmidt, Gailey, and Keith tested underdog support across Israel, Japan, and China. This was in 2018. And all 3 countries, of course, have veryEP 314 · 30 Jun 2026·news roundup· 25:32–38:0246:51Workplace Surgery: How to Praise IntrovertsAl Elliott: I like working 8 hours a week. Okay, so question number 1, Leanne. Am I missing something with record So, I keep hearing that people need more recognition at work, probably from Leanne, and most of my team arEP 310 · 16 Jun 2026·workplace surgery· 46:51–50:4329:38The 4 levels of listeningLeanne Elliott: One of the most powerful training programmes I ever did, and Al did too, is when we both used to volunteer for the Samaritans. That's how we met, actually. And listening was such a big part of it. And theEP 307 · 4 Jun 2026·interview· 29:38–35:2122:03When candour hurts the business (and someone poisons the chocolate)Cait Donovan: So I was choosing this article, and I was thinking it's got to be something that annoys me or else we're not going to have any fun. So this article really annoyed me. The title of it alone, I mean, Henrico EP 302 · 19 May 2026·news roundup· 22:03–32:5860:35Workplace Surgery: The group chat trapJake Tuber: That hurts. That's really hard. I don't even mean just at work, but just to find out people who you think think of you one way are talking about you differently when you're not around. Gosh, that, you know, jEP 300 · 12 May 2026·workplace surgery· 60:35–65:2116:57DoorDash CEO reads 2,000-word complaint emailsLeanne Elliott: Would you read a complaint letter from your employee if it was 2,000 words long? Al Elliott: You fell asleep? That's from Friends, in case you don't know. 8 sides, double. Anyway, I don't know. Yes, of coEP 294 · 21 Apr 2026·news roundup· 16:57–21:2749:18Workplace Surgery: The transparency gapLeanne Elliott: Have you had a conversation with your manager about why they're doing this? Al Elliott: Great question Leanne Elliott: Because you're already talking about 2 extremes, really, 2 absolutes. You either stayEP 280 · 3 Mar 2026·workplace surgery· 49:18–52:135:37The difference between informing and influencingAl Elliott: You talk about group influence, I believe. So, at what point did you realize that group influence was a different problem to solve than just straight Well, I mean, so after I left Hollywood and screenwriting,EP 273 · 5 Feb 2026·interview· 5:37–8:1615:03The MOVED Model explained: push vs pull, generic vs personalisedLeanne Elliott: Yeah Lindsey Caplan: So, let's dive into concrete tactics and things that folks can do, but I want to anchor us first in this common language. So, I describe the 4 different ways that you can move people.EP 273 · 5 Feb 2026·interview· 15:03–21:4930:16Transmission gap vs ownership gapAl Elliott: I've got 2 words written down here, transmission gap and ownership gap. What's the difference? Lindsey Caplan: Well, when we talk about kind of mistakes that people make, I think there's 2. One is the transmiEP 273 · 5 Feb 2026·interview· 30:16–31:5838:26Home life and talking about work at the dinner tableAl Elliott: So let's talk about home life. So do you talk about work at home? Xavier Shariff: Yes, we do talk about work at home. The rule is we shouldn't, and you have to check each other, but it's really hard not to. TEP 271 · 29 Jan 2026·panel interview· 38:26–48:3526:34Where to start if you want to be more humorous at workBeth Sherman: I wouldn't try to coach someone to be— if someone came to me and said, I want to be funnier at work, I would cringe a bit. I would say, but what do you mean by that? Do you mean that you give lots of presenEP 269 · 22 Jan 2026·interview· 26:34–37:1941:55Dark humour at work — err on the side of safetyBeth Sherman: There's a lot of ways to say things. So I would say err on the side of safety if it's in the context of work. But also sometimes you don't have to say things explicitly. I've got stuff in my business talks EP 269 · 22 Jan 2026·interview· 41:55–45:174:36Prediction 1 — Phill Agnew: AI must 'show its working' & the rise of text speakAl Elliott: Nice. Welcome back. Right. Our first prediction comes from a friend of the show, fellow HubSpot Network podcaster and host of the UK's number one marketing podcast, The always cheerful, always amazing Phil AgEP 262 · 30 Dec 2025·other· 4:36–11:1232:56Garry's stinky locker room and the Maniac PledgeGarry Ridge: Are people talking to you? Are people open with you? When you put a meeting on their Outlook calendar, do they call in sick? How open are you? Or do they say, I can't wait to be with Al because I know that IEP 251 · 20 Nov 2025·interview· 32:56–41:0241:57Workplace Surgery: Presenting a strategy you don't believe inLeanne Elliott: No, no Al Elliott: I'm in a leadership role and I've been asked to roll out a strategy I don't fully agree with. I understand where the decision's coming from, but I'm struggling with how to present it toEP 246 · 5 Nov 2025·workplace surgery· 41:57–47:344:20How to prepare for a difficult meetingLeanne Elliott: How do you prepare for what people might see as a difficult meeting? Mamie Kanfer Stewart: When you have a difficult meeting, you should do all the normal things you should do to prepare for a meeting, buEP 241 · 16 Oct 2025·interview· 4:20–6:5240:38Delivering bad news with talking pointsMamie Kanfer Stewart: So, I like to always have my talking points prepared. I want to know what it is that I'm going to say, and I want to have the specific words laid out for me. So, in the case of layoffs, a lot of timEP 241 · 16 Oct 2025·interview· 40:38–44:5636:44Workplace Surgery: Keeping remote teams connectedLeanne Elliott: Lovely. So, I think the things that you've tried are quite natural things for a business owner to try, and that you think connection is about being friends, you think connection is about us all getting onEP 240 · 14 Oct 2025·workplace surgery· 36:44–41:0121:28The three-step framework: identify, codify, communicateLeanne Elliott: Welcome back. Values is such a buzzword, but people rarely do more than come up with some words that they print out and stick on a wall somewhere. Josh believes that values are the most important thing yoEP 239 · 9 Oct 2025·interview· 21:28–25:207:58Is workplace humour too risky?Al Elliott: HR Leanne Elliott: HR who? Al Elliott: HR, we want to talk to you about that joke you told at the meeting because it was vastly inappropriate. That is what I've been reading about. I've been reading about beiEP 238 · 7 Oct 2025·news roundup· 7:58–13:3439:27Workplace Surgery: How do senior leaders answer tough questions without committing?Al Elliott: Interesting. Thank you very much. Okay, so question number 2, how do senior leaders answer tough questions without actually answering them? Oh, this is going to be interesting. I've noticed something in compaEP 236 · 30 Sept 2025·workplace surgery· 39:27–45:5925:03The £2 coin story and the gulf between colleaguesIsabel Berwick: Honestly, we were just living in a kind of vacuum. And I think that's part of the gulf that we don't really think about generationally. People in Gen X, you know, I'm in my 50s. Now, people in their 40s aEP 235 · 25 Sept 2025·interview· 25:03–29:2729:27Why listening is so hard (even for the experts)Al Elliott: There's the part that you say about people, about setting aside time to actually listen to people, but then there's also the part which I think a lot of people find difficult, which is setting aside within thEP 235 · 25 Sept 2025·interview· 29:27–32:0530:16The Content-Pattern-Relationship framework for difficult conversationsAl Elliott: Have you got any kind of like guidelines for someone who might have to have a difficult conversation with one of their employees coming up? Amy Bouque: I have borne witness to some of the most extraordinarilyEP 233 · 18 Sept 2025·interview· 30:16–34:3212:03Flipping the lens: what managers need from their teamsAl Elliott: Could we Flip the earlier conversation that we had about a manager managing a large number of people on their team to being a member of a team that might be 15 or 20 people. I think for the individual contribEP 230 · 9 Sept 2025·other· 12:03–13:589:39The Power of Active ListeningLeanne Elliott: Yeah Meghan French Dunbar: Can you, do you wanna tell me more about that? Or, is there anything from that that you wanna expand upon? Or, how did that make you feel? Or anything that is open-ended and invEP 229 · 4 Sept 2025·interview· 9:39–11:2040:06Psychological safety, intentional questions, and being quiet not loudAl Elliott: Yeah Leanne Elliott: That word of the moment psychological safety that people will actually feel that they're able to authentically open up. So it can't just be, yeah, I'm going to call you every Tuesday for EP 224 · 19 Aug 2025·other· 40:06–47:185:14What small talk really is (and isn't)John Michel: So, I think small talk has often been assumed to be this kind of very basic and easygoing conversation between people at work, conversations about the weather or sports or common interests. But actually peopEP 223 · 14 Aug 2025·interview· 5:14–7:2128:47Question 8 — ban one question from ever being askedLeanne Elliott: You go for it, love Al Elliott: Okay. Have we had number 8 yet? Leanne Elliott: No. If you could ban one question from ever being asked, what would it be?EP 222 · 12 Aug 2025·other· 28:47–32:4045:31Workplace Surgery: Should I Tell My Boss I'm Burnt Out?Al Elliott: Okay, on to question number 2, Leigh. Should I tell my boss I'm burnt out, or should I just push through and hope it gets better? I've been in a leadership role for about 7 months, managing a team of 11 in a EP 212 · 8 Jul 2025·workplace surgery· 45:31–51:366:30Why Communication Is More Than WordsRoit Feldenkreis: The notion is that what we as leaders have to really master is communication, of course. So when we say communication, most people think, okay, so I will prepare this fantastic presentation. I have AI tEP 209 · 26 Jun 2025·interview· 6:30–8:3720:35Hot Take: First Impressions on Zoom – Al's TakeLeanne Elliott: Listen to Billion Dollar Moves wherever you get your podcasts. Welcome back. It's time for a Hot Take, the time of the week where we ask a workplace expert to let us know what's grinding their gears and wEP 208 · 24 Jun 2025·hot take· 20:35–33:486:25The difference between being nice and being kindAl Elliott: Can you give me an example of what the difference is between nice and kind? Jeff LeBlanc: I can. And, you know, I have a story that I usually tell, and I, and I don't— I try not to curse, at least publicly. BEP 207 · 19 Jun 2025·interview· 6:25–13:573:37Digital Incivility: The Passive-Aggressive Problem You're IgnoringLeanne Elliott: I have a new word Al Elliott: Yes, go on Leanne Elliott: Digital incivilityEP 206 · 17 Jun 2025·news roundup· 3:37–10:120:02Why communication costs businesses $1.2 trillion a yearCheryl Robinson: So I did write down a sentence that shows how you could tell when people want to sound impressive, but all that comes across is a bunch of nonsense. So per our synergistic discussion, I'll proactively inEP 205 · 12 Jun 2025·interview· 0:02–3:2414:01Story 2 — 8 ways to say 'screw you' at workAl Elliott: Well, this is probably applicable to, uh, to a lot of people you just mentioned in that. I saw a post on— it was on Instagram, which is not my usual— Leanne Elliott: Goodness, what were you doing on the InstaEP 204 · 10 Jun 2025·news roundup· 14:01–18:3233:00The communication hierarchy and pull requestsAl Elliott: You just explained that the managers, they get out of the way. They're there to make things easier. But we've still got the problem of meetings and the problem of all these Slack messages or emails or whateveEP 189 · 17 Apr 2025·interview· 33:00–37:379:25Story 2: The 5 words that make you more persuasiveAl Elliott: Uh, Dr. Cheryl Robinson. She wrote an article in Forbes last week about the 5 words you should be using at work to get ahead and be perceived as a leader. Leah, these are 5 single words. They're not technicalEP 186 · 9 Apr 2025·news roundup· 9:25–16:312:12News: BoomerAsking — the conversation habit we're all guilty ofLeanne Elliott: Yes, it is. It is time for the news roundup. Al, cue the jingle Al Elliott: Jingle's being queued. Leanne, what have you seen this week? Leanne Elliott: I have a new wordEP 180 · 18 Mar 2025·news roundup· 2:12–7:5242:10Workplace Surgery #3: The secret Slack channelAl Elliott: Question number 3, the secret Slack channel Leanne Elliott: Oh yes, let's see Al Elliott: YesEP 180 · 18 Mar 2025·workplace surgery· 42:10–47:1638:35Workplace Surgery: the after-hours club problemLeanne Elliott: It's always going to be the way, isn't it? You're not going to be able to be in every conversation at every point in time. There's going to be an element of some decisions you won't have as big an impact EP 172 · 18 Feb 2025·workplace surgery· 38:35–41:3212:17Story 3: Text Abbreviations Make You Seem Lazy and FakeLeanne Elliott: Text abbreviations make us look fake and lazy Al Elliott: LOL Leanne Elliott: That is— that's the headline that's going to grab my attention. Um, yeah, that's according to a new psychology study publishedEP 168 · 4 Feb 2025·news roundup· 12:17–19:5931:10The fear of saying the wrong thingLeanne Elliott: I'm— I guess one thing you've said quite a lot is, you know, people are worried about saying the wrong thing. Can anyone say the wrong thing? What's the wrong thing? Maria Georgiou: You'd be surprised. I EP 151 · 5 Dec 2024·interview· 31:10–35:445:38How to mend a broken work relationshipAl Elliott: Well, breaking news, Al's wearing a pair of spectacles on the pod. If you're watching it on YouTube, you will see, um, I got these new specs, which is great, so I can actually see, um, Leanne now. However, BeEP 150 · 3 Dec 2024·news roundup· 5:38–11:2313:46Story 3: Thanksgiving Table Debate Advice from the APALeanne Elliott: I thought it might be, um, I thought it might be fun, uh, to talk about, um, how Thanksgiving, um, especially given recent events in, in the US, there may be, um, some people that are a bit apprehensive aEP 148 · 26 Nov 2024·news roundup· 13:46–19:0029:15WhatsApp managers and legal implications of written communicationAl Elliott: Okay, let's just talk WhatsApp managers. There's a great TikTok channel by Chris O'Donnell, who's also on YouTube, who reads aloud increasingly ridiculous WhatsApp messages from bad managers to employees. WhiEP 143 · 7 Nov 2024·other· 29:15–35:5633:27Workplace Surgery: Managing political discussions in a diverse workplaceAl Elliott: I love it. Okay. Right. We've got the 3rd question here, which is very similar to the article you mentioned earlier. And we have to— we had to feature this today because for obvious reasons. I manage a team oEP 142 · 5 Nov 2024·workplace surgery· 33:27–39:4126:43When to have the uncomfortable conversationLeanne Elliott: When do we need to maybe sit down more formally and have an uncomfortable conversation? Experts Kathleen Troyer: I think Liz, Liz kind of spoke to it earlier. You know, how disruptive is the, is the situaEP 137 · 17 Oct 2024·panel interview· 26:43–33:1723:45Workplace Surgery: Oversharing at workAl Elliott: Oh, well, that was a continuity nightmare. Thank you for that. Question number 1. This is about handling an employee who overshares personal information. They say it's quite fun. I run a marketing agency withEP 130 · 24 Sept 2024·workplace surgery· 23:45–30:4336:15Workplace Surgery: giving feedback to a more experienced team memberAl Elliott: Are you ready? Leanne Elliott: Yes Al Elliott: So this person writes, I've just started a new managerial role and I'm facing a bit of a challenge. One of my team members is much older than me and way more expEP 126 · 10 Sept 2024·workplace surgery· 36:15–41:5029:37Workplace Surgery: Disagreeing with your boss in a meetingLeanne Elliott: Yes Al Elliott: Okay, so this person writes, how do you handle disagreeing with your boss in a meeting? I've got some strong opinions, but I'm not sure if it's okay to speak up or if I should just nod aloEP 123 · 27 Aug 2024·workplace surgery· 29:37–35:0126:20Workplace Surgery: memes in work chatsAl Elliott: Yes, well done. You said it perfectly. I've been practising in the shower. Uh, if you, if you do, by the way, if you do have some thoughts on what, uh, what the future of the world would look like, what futurEP 120 · 6 Aug 2024·workplace surgery· 26:20–31:4822:47Workplace Surgery: Handling an Uncomfortable Co-workerLeanne Elliott: Yes Al Elliott: I've recently— this is what they've written— I've recently started a new shift at my job, and while I'm on good terms with most of my coworkers, there's one who consistently makes me feel EP 109 · 25 Jun 2024·workplace surgery· 22:47–27:0211:32Stress languages: imploders, exploders, fixers, numberers & deniersLeanne Elliott: Have you heard about love languages, Al? Al Elliott: I think so. I'm not quite sure what con— how we're going to fit them into the context of work, but Let's see Leanne Elliott: Okay, um, so no, love langEP 101 · 28 May 2024·news roundup· 11:32–17:575:04Amazon's leaked tech email templatesLeanne Elliott: So what have you seen this week, Alastair? Al Elliott: Well, Alastair, you've full named me. Am I in trouble? Leanne accused me of being grumpy before, but you know, you have one of those days where you'rEP 99 · 21 May 2024·news roundup· 5:04–9:0020:31Talk less, listen moreTodd Davis: And again, this book was written from the Chief People Officer's view on those people who used principles from The 7 Habits and some of our other content and became and are so masterful at their relationshipsEP 96 · 9 May 2024·interview· 20:31–22:5930:08Workplace Clinic: 'I sent an embarrassing email to the CEO'Al Elliott: Fabulous. Okay, I think we've got time for just one more, but it's a very short one. Um, I'm chuckling because I'm reading it. My colleague sent an email complaining about me to me by mistake. Leanne Elliott:EP 90 · 16 Apr 2024·news roundup· 30:08–33:2319:31Why one-on-ones are the 'minimum viable management' essentialLeanne Elliott: My management career led me to a national role, and I had accountability for a team of about 40 across the UK. And it was here that I learned from my manager and mentor and was able to apply the power of EP 87 · 4 Apr 2024·interview· 19:31–25:5632:30Non-complementary responses — how to de-escalate angry peopleRyan Martin: There's this phenomenon that we talk about in psychology referred to as non-complementary responses, right? And so, because what that means is we tend to match each other's emotions. This is that emotional cEP 81 · 8 Mar 2024·interview· 32:30–34:0639:53Finding trust, speaking words out loud, and the essence of hopeLeanne Elliott: Yes Sophie Wood: And that's the essence of hope, is that looking forward to something in the future. And that's the key to still being around, kind of at the age of 52, as Danielle says, living our dream EP 77 · 8 Feb 2024·panel interview· 39:53–39:5320:26How Joe told Matt — the 3-hour Discord messageLeanne Elliott: So at this point, they both know that things aren't right. I wanted to know how Joe told Matt exactly how did they break up? Joe Fier: Ended up writing something in Discord for like, probably took me 3 hoEP 76 · 1 Feb 2024·interview· 20:26–23:0234:36What makes a great partnership?Joe Fier: I think what makes a great partnership is, is this whole open communication and again, getting real and checking in with each other. And that's something that Matt and I did a lot of. Every single day is like, EP 76 · 1 Feb 2024·interview· 34:36–35:4722:42Communication and the all-hands meeting structureLeanne Elliott: No founder story would be complete without finding out how they dealt with the pandemic. But even before COVID Wistia embraced remote working and included remote workers wherever they could Chris Savage: EP 68 · 8 Dec 2023·interview· 22:42–23:5534:45Translating sports communication to business meetingsAl Elliott: And if you can kind of translate that to a business meeting, you know, sit down, this meeting is for this, this, this, and this, you know, we need to speak in this way, then actually that makes it a lot easieEP 65 · 17 Nov 2023·other· 34:45–57:3911:57What volunteering taught us about listeningAl Elliott: Yeah, and I think the other things we learned from there was how to listen. You probably know that most people don't listen. They just wait for their turn to speak. Um, and to really listen to someone, to reaEP 60 · 12 Oct 2023·other· 11:57–13:1136:37Red flag 2: No one is talking about itLeanne Elliott: So the second red flag is that nobody's talking about it. Nobody's talking about financial wellbeing. Nobody is talking about any financial challenges they're experiencing. That's very common. 2/3 of emplEP 55 · 7 Sept 2023·interview· 36:37–47:443:21Truth or Lie: Can You Spot a Liar?Leanne Elliott: Cue the jingle. Al Elliott: Okay, so we've got a new segment for our— this little portion of the show, which is called Truth or Lie. Dead on brand there, loving it. And the whole idea is that I will say tEP 44 · 21 Jun 2023·truth or lie· 3:21–8:1612:48The problem: leaders assume people care (they don't — yet)Al Elliott: So let's just start with the problem. Okay? So the biggest problem with being a leader is you almost certainly have to spin lots and lots of different plates. And I'm talking business owner, leader, whatever EP 39 · 17 May 2023·other· 12:48–14:5814:5812,000 messages a day — how brains filter you outLeanne Elliott: Orly explains that we connect with the messages that mean something to us. But with so many, 12,000 a day, how do we even begin to narrow it down? As JJ explains, our brains are pretty good at filtering iEP 39 · 17 May 2023·other· 14:58–17:5817:58Why employees are silently editing your presentationAl Elliott: As a leader in your organization, your people are getting bombarded with information all the time, whether it's emails, whether it's just the, the details in their office, whether it's commercial messages thaEP 39 · 17 May 2023·other· 17:58–19:5920:05Wrapping your message in story — the 'calories' of communicationAl Elliott: Now what I really love is that JJ talks about wrapping things up into a story, because let's be honest, when we are watching a film an hour and 2 hours, 2 hours 20— isn't Titanic about 3 hours or something? LEP 39 · 17 May 2023·other· 20:05–20:1722:51The power of words with OrlyLeanne Elliott: Orly agrees that stories are important and breaks it down further by explaining the power of words Al Elliott: The words are critical. Again, it's because it really comes back to what I said earlier, whicEP 39 · 17 May 2023·other· 22:51–25:4777:58Real talk — what frustrates each generation about the othersLeanne Elliott: I worry we've all been a bit polite. Let's, let's, let's get some, some real talk. What, what frustrates us about, about other, other generations, either, either up or, or down? What, what things that kinEP 35 · 19 Apr 2023·other· 77:58–88:3428:40Great expectations: setting clear communication normsLeanne Elliott: Mm-hmm Al Elliott: You know, I have another chapter called Great Expectations. I I believe when people start working with each other, and whether it's in person or virtually and remotely, that we could doEP 34 · 12 Apr 2023·other· 28:40–31:3022:47The impact on team dynamics and psychological safetyAl Elliott: Makes sense, because if you— if everyone's got a voice and it's okay to say your opinion, then you might be more inclined just to be a little bit more unethical, um, because You know, everyone's got your backEP 31 · 22 Mar 2023·other· 22:47–27:3528:49The 'magic minute' listening techniqueAl Elliott: I think you said one of the best things that you, I mean, you already are a fantastic listener, but you said some of the feedback from yourself and some of the other people on the course you were doing with SEP 29 · 8 Mar 2023·panel interview· 28:49–31:4164:24How to tell a child they're not getting the businessStephen Shortt: I just did a video last week of how do you tell a child that they're not getting the business? Because there are times when you're looking at it going, look, you don't have what it takes. You don't have tEP 26 · 15 Feb 2023·panel interview· 64:24–73:4830:08First step: talking about itJim Young: First thing is talking about it. Absolutely. The first thing I want them to be talking about is what's going on for me? Am I experiencing it? What's going on in our organization? Letting it be known that this EP 22 · 17 Jan 2023·interview· 30:08–37:0854:51Recommendation 5 — Start the conversationsAl Elliott: So all really good stuff. Another recommendation to help prevent burnout comes from Sally and her colleagues. When they— remember that we said she did the State of Workplace Burnout Report 2023? Now, they claEP 21 · 13 Jan 2023·other· 54:51–59:0023:46Thank people for contributing, then seek understandingLeanne Elliott: So, I think there's another couple of really great takeaways here from Stephan that I just want to expand on a little bit. I think, you know, he said that the first thing is to really, you know, thinking EP 15 · 6 Dec 2022·interview· 23:46–31:1729:17What united our guests: the importance of honestyLeanne Elliott: One of the things that I really noted from talking to our guests this week, and one thing that really united people in their opinion on how things should be done. It's really about making sure that it's dEP 12 · 15 Nov 2022·other· 29:17–30:56
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